Like many organizations, the GIS Division at the City of Waukesha has encountered a problem: the need to keep up with an increasing interest in GIS across the organization while maintaining a high level of service. This presentation will show how the City’s GIS Division used Esri’s new GIS Request Management Solution as the foundation for GeoHub, a management nexus for GIS staff and a central application destination for non-GIS staff. Using a combination of out-of-the-box and custom applications, GeoHub keeps stakeholders engaged throughout the duration of their GIS projects, provides a destination for them to access their final project deliverables, and clearly documents and communicates the role of GIS at the organization, all within the Esri ecosystem.